General Terms and Conditions

These General Terms and Conditions ("Terms") apply to all services provided by Evolve Media Collective LTD. ("we", "us", or "our"). By engaging our services, you agree to these Terms.

1. Services

We provide marketing, media production, advertising management, and related consulting services as agreed upon in written proposals, invoices, contracts, or email confirmations.

2. Client Responsibilities

Clients agree to:

  • Provide accurate information required to complete projects.

  • Supply necessary materials, assets, and approvals in a timely manner.

  • Ensure they have the rights to any media or content provided to us.

  • Respond to communication promptly to avoid delays.

3. Payment Terms

  • All payments are processed through secure third-party platforms such as Stripe.

  • Deposits, retainers, or milestone payments must be made before work begins unless otherwise specified.

  • Late payments may result in paused work until payment is received.

  • All sales are final unless otherwise stated in writing.

4. Revisions and Approvals

  • Each project includes a set number of revisions as outlined in the proposal.

  • Additional revisions may incur extra fees.

  • Approvals must be provided in writing.

5. Project Timelines

  • Timelines depend on client responsiveness and resource availability.

  • Delays in providing assets, feedback, or approvals may extend the delivery schedule.

6. Intellectual Property

  • We retain ownership of creative concepts, drafts, and project files unless otherwise agreed.

  • Final deliverables become the client's property once full payment has been received.

  • Raw footage or source files may be provided for an additional fee if requested.

7. Use of Work for Portfolio

We reserve the right to showcase completed work for portfolio or promotional purposes unless the client requests confidentiality in writing.

8. Advertising Campaigns

For ad management services:

  • We manage campaigns based on the agreed strategy.

  • Advertising results cannot be guaranteed due to factors outside our control.

  • Ad spend is paid directly by the client unless otherwise stated.

9. Third-Party Tools and Platforms

We use tools such as GoHighLevel, Google Analytics, Meta Ads Manager, and others to deliver services. We are not responsible for downtime, outages, or policy changes of these platforms.

10. Cancellations and Termination

  • Either party may terminate a contract with written notice.

  • Work completed up to the point of cancellation must be paid in full.

  • Deposits or retainers are non refundable.

11. Limitation of Liability

We are not liable for:

  • Loss of revenue or profits

  • Business interruption

  • Indirect or consequential damages
    Our total liability is limited to the amount paid for the services in question.

12. Confidentiality

Both parties agree to keep sensitive information confidential unless required by law.

13. Governing Law

These Terms are governed by the laws of the Province of British Columbia, Canada.

14. Contact

For questions regarding these Terms, contact:
info@evolvemediacollective.com